Privacy Policy

Last Updated: February 12, 2026

Last Updated: February 12, 2026

ConectaGeral values your privacy and is committed to protecting your personal data in accordance with applicable data protection laws, including the Brazilian General Data Protection Law (Lei Geral de Proteção de Dados – LGPD), the General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA/CPRA), where applicable.

This Privacy Policy explains how we collect, use, disclose, store, and safeguard your personal information when you access or use our platform.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Data Controller Identification

For purposes of applicable data protection laws, ConectaGeral acts as the Data Controller of your personal data.

If required by applicable law, a Data Protection Officer (DPO) or responsible person for data protection matters may be contacted through the channels described in Section 11.

2. Information We Collect

We may collect the following categories of personal data:

2.1 Information You Provide Voluntarily

When you:

  • Register for an account
  • Subscribe to newsletters
  • Fill out a contact form
  • Participate in surveys or promotions
  • Communicate with us

We may collect:

  • Full name
  • Email address
  • Phone number
  • City, state, or country
  • Any other information you voluntarily provide

2.2 Information Collected Automatically

When you access our platform, we may automatically collect:

  • IP address
  • Device identifiers
  • Browser type and version
  • Operating system
  • Pages visited and interaction data
  • Date and time of access
  • Referring URLs
  • Cookie identifiers and advertising identifiers

This information may be collected through cookies and similar technologies. For more details, please refer to our Cookies Policy.

3. Legal Bases for Processing (LGPD & GDPR)

We process personal data based on the following legal grounds:

Under LGPD (Art. 7):

  • Consent (Art. 7, I)
  • Compliance with legal or regulatory obligation (Art. 7, II)
  • Legitimate interest (Art. 7, IX), when applicable
  • Execution of contract (Art. 7, V)

Under GDPR (Art. 6):

  • Consent
  • Contract performance
  • Legal obligation
  • Legitimate interests

For California residents, processing complies with CCPA/CPRA transparency and opt-out requirements.

4. How We Use Your Information

We use personal data to:

  • Provide, operate, and maintain our platform
  • Improve website functionality and user experience
  • Respond to inquiries and support requests
  • Send newsletters or communications (where consent is provided)
  • Display personalized advertising (where legally permitted)
  • Monitor security and prevent fraud
  • Comply with legal and regulatory obligations
  • Conduct analytics and performance measurement

We do not sell personal data in the traditional sense. Where applicable under CCPA/CPRA, users may opt out of the “sale” or “sharing” of personal information for advertising purposes.

5. Cookies and Advertising Technologies

We use cookies and advertising technologies, including services provided by:

  • Google Analytics
  • Google Ads / AdSense
  • Other advertising and analytics partners

These services may collect information about your online activities across websites.

You may manage your preferences through:

Google Ads Settings:
https://adssettings.google.com

Google Privacy Policy:
https://policies.google.com/privacy

For more information, please consult our Cookies Policy.

6. Sharing of Personal Data

We may share personal data in the following circumstances:

6.1 Service Providers

With trusted third-party service providers that assist in operating our platform, including:

  • Hosting providers
  • Analytics providers
  • Email marketing services
  • Advertising networks

All service providers are contractually bound to maintain confidentiality and data protection standards.

6.2 Legal Obligations

When required by law, court order, or regulatory authority.

6.3 Business Transfers

In connection with mergers, acquisitions, or asset transfers, subject to applicable safeguards.

6.4 With Your Consent

When you explicitly authorize such sharing.

7. International Data Transfers

Your personal data may be transferred to and processed in countries outside your jurisdiction, including outside Brazil and the European Economic Area (EEA).

In accordance with LGPD Articles 33–36 and GDPR Chapter V, we ensure appropriate safeguards are implemented, such as:

  • Standard contractual clauses
  • Adequacy decisions
  • Contractual and technical protection measures

8. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill the purposes described in this Policy
  • Comply with legal, tax, or regulatory requirements
  • Resolve disputes and enforce agreements

When personal data is no longer required, it will be securely deleted, anonymized, or blocked in accordance with applicable law.

9. Your Rights Under LGPD, GDPR, and CCPA/CPRA

Depending on your jurisdiction, you may have the right to:

  • Confirm the existence of data processing
  • Access your personal data
  • Correct incomplete, inaccurate, or outdated data
  • Request anonymization, blocking, or deletion
  • Request data portability
  • Withdraw consent at any time
  • Object to processing based on legitimate interest
  • Request information about data sharing
  • Opt out of the sale or sharing of personal information (California residents)

Under LGPD, you may also file a complaint with the Brazilian National Data Protection Authority (ANPD):
https://www.gov.br/anpd

To exercise your rights, please contact us as described below. We will respond within the timeframe required by applicable law.

10. Security Measures

We implement appropriate technical and organizational measures to protect personal data, including:

  • Encryption where applicable
  • Access controls and authentication mechanisms
  • Periodic security assessments
  • Internal data protection policies
  • Incident response procedures

However, no system is completely secure, and we cannot guarantee absolute security.

11. Children’s Privacy

Our platform is not directed to children under 13 years of age (or the minimum age required by local law). We do not knowingly collect personal data from children without parental or guardian consent.

If we become aware of such collection, we will take appropriate steps to delete the information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements, regulatory guidance, or our data processing practices.

Any updates will be published on this page with an updated “Last Updated” date.

We encourage users to review this Policy regularly.

13. Contact Information

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact:

Please specify “Data Protection Request” in your message when applicable.